Get more information
Categories
Articles
Can I cancel my order after placing it?
All order cancelations must be approved. Please send us an email and one of our representatives can review your order and see if cancelation is possible.
How can I cancel my order before it ships?
If you need to cancel your order before it ships, contact us as soon as possible. Our representatives will review your order to see if it can be canceled. Please reach out with your order details to streamline the process.
Can I pick up open box items locally?
Yes, you can choose local pickup for open box items. You may either select local pickup during the online checkout process or purchase directly in-store. The price remains the same, regardless of whether the purchase is made online or in-store.
What should I do if my order is missing an item?
If you notice an item missing from your order, please reach out to us. In case of unavailable items due to health concerns or system issues, we typically process a full refund for the missing item. The refund should appear on your original method of