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Monday – Friday: 10 a.m. – 6 p.m.

407-677-REEF

topshelfaquatics

<p>All <a href="https://topshelfaquatics.com/collections/live-corals" id="isPasted" style=" text-decoration: underline 1px;" title="https://topshelfaquatics.com/collections/live-corals"><strong>livestock</strong></a> has to ship &#x201C;overnight&#x201D; as it will ensure that it arrives safely, but you do still have to select a delivery date at checkout as we want to make sure customers know when their packages are arriving as well as we do have a daily limit for shipping so we may not be able to ship your package that same day.  For dry good orders if there was any delay with overnight delivery please contact us as there could have been a delay due to the shipping carrier and we can investigate. </p>

All livestock has to ship “overnight” as it will ensure that it arrives safely, but you do still have to select a delivery date at checkout as we want to make sure customers know when their packages are arriving as well as we do have a daily limit fo

I paid for overnight shipping, why did my order not arrive overnight?

Frequently Asked Questions

Do you guys sell freshwater livestock?

When will I receive my livestock order?

Do you offer Saturday delivery?

I purchased dry goods that qualify for free shipping, do I have to pay for shipping on my livestock order?

Do you have an “arrive alive guarantee”?

Is there a cut off time for same day shipping?

I ordered dry goods that qualify for TSA Xpress on Friday, Saturday or Sunday, will I receive them the next day?

Are your fish quarantined?

Are your inverts quarantined?

Livestock

Aquarium Supplies

TSA Shipping Policy

Returns and Refunds

Livestock Corals

Live Sale

Alive Arrival Guarantee

Returns and Refunds for Supplies

Additional Notes for All Supplies Shipments & Returns

We do not accept

Shipping Damage

Manufacturer Defects & Warranties

Refund policy

Can I cancel my order after placing it?

How can I cancel my order before it ships?

Can I pick up open box items locally?

What should I do if my order is missing an item?

What should I do if my item under warranty stops working?

What should I do if my order hasn't been shipped due to a delivery date not selected at checkout?

What should I do if my package is delivered to the wrong address?

Can I get a refund if my order does not arrive?

What should I do if my corals do not open after arrival?

Why did the price of the pumps change after my purchase?

I paid for overnight shipping, why did my order not arrive overnight?Updated a month ago